Working at
Ubisoft Mainz
Gaming engineers armed with top-notch technology shaping Ubisoft’s biggest brands
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Düsseldorf, Full-time
744000053989276 -
Mainz, Full-time
744000054282126
Community Advocacy Manager
Düsseldorf - Full-time - 744000053989276
JOB DESCRIPTION
We are looking for a passionate and dynamic Community Advocacy Manager to build and engage a network of advocates within our gaming community. Your mission will be to recruit, onboard, and maintain strong relationships with influential players who can advocate for our games and help bridge the gap between our development team and the wider player base. You will ensure they have access to the latest updates, rewards, and exclusive opportunities to enhance their engagement and amplify our game's reach.
As a key member of our local Hub Engagement team, you will serve as a valuable point of contact for a wide variety of players, fans, cosplayers, and podcasters, reinforcing player voice to help support both in & out of game retention. You’ll engage with the community, monitor conversations, and build authentic relationships with players.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
Advocacy Program Implementation
- Develop and execute a structured Advocacy Community Program to nurture and grow our core advocate base while attracting and inspiring new fans to join our communities.
- Collaborate with the Community Developer, Social Engagement Manager and Global & Local Content Creator Managers to champion advocates' needs and enhance player experiences.
- Identify, coordinate, and deliver opportunities/rewards in Discord, focusing on engaging creators and fostering community growth through creative and impactful initiatives.
Advocacy Program Engagement, Moderation & Reporting
- Create a positive, inclusive environment across various community platforms (e.g. Discord) to ensure all players feel welcome and valued.
- Respond promptly and professionally to advocates inquiries, feedback, and comments while maintaining a strong pulse on trending topics and key concerns.
- Act as a bridge between the advocates network and internal teams, effectively communicating player needs and priorities to enhance overall experiences, by proactively assessing advocates sentiment, reporting relevant insights, trends, and metrics to Community Developer, Social Engagement Manager and Global Content Creator Manager for continuous improvement in engagement strategies.
Community Engagement & Event Management
- Provides, delivers & follows-up in Discord on Local Opportunities/Rewards : Identify key creator opportunities that can both engage and grow our communities in the most creative and positive ways possible.
- Devise and manage contests & other events and facilitate the fulfillment of prize delivery when necessary.
- Plan, organize, and execute local events, including virtual meetups, webinars, and live streams to connect with the advocates community.
1:1 Social Media Engagement
- Community Interaction & Moderation – Engage with players across social media (YouTube, TikTok, Facebook, Instagram, X, etc.) and community platforms (Discord, Steam), moderate discussions, and provide customer support redirection.
- Relationship Building & Advocacy – Develop active relationships with players, identify potential advocates, and strengthen connections with influencers and passionate community members.
- Communication & Reporting – Relay messaging effectively across channels, stimulate discussions, and create pulsepoint/weekly reports on community health, trends, and concerns.
- Live Operations & Support – Assist in live events, monitor outages, manage leaks, and provide real-time community updates during critical moments.
- Opportunity & Issue Identification – Track emerging player concerns, assess community sentiment, and relay insights to internal teams to address issues and optimize engagement strategies.
Qualifications
- Proven experience in a community management role, preferred within the entertainment or video gaming industries.
- Ability to develop and maintain collaborative relationships with multiple cross functional teams.
- Previous experience with user moderation and conversation management in a digital/online environment, including experience working with Discord and social media management tools.
- Strong understanding of social media services, mechanics, and trends; especially You Tube, Twitch, Instagram, Twitter/X, TikTok, and Discord.
- Background as a creative and knowledgeable gamer, comfortable with online communities and social media.
- Excellent communication skills required.
- Ability to thrive in a highly dynamic environment working cross functionally with different partners.
- Strong project management skills, agility & solution driven mindset.
- Native in German and fluent in English.
Additional information
Recruitment process
[30 minutes] : phone call with a Recruiter,
[60 minutes] : interview with the the manager of the Role: the Head of Social Engagement, and a Recruiter,
[60 minutes] : interview with two Community Team Managers
Additional Information
Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers’ community.
The job reports to Ubisoft Global Publishing team.
Check out this guide to help you with your application, and learn about our actions to encourage more diversity and inclusion.
Engine Programmer [Beyond Good And Evil 2] (f/m/d)
Mainz - Full-time - 744000054282126
JOB DESCRIPTION
As an Engine Programmer on BGE2 you will share responsibility for developing and maintaining low-level systems and overall architecture. Currently, this role has a strong focus on the topic of physics but it can branch out in other areas of engine programming too.
What you will do:
- Work on multiple platforms and in areas such as memory management, loading, streaming, physics and platform specific systems
- Work as part of our feature teams, including but not limited to technical health and quality of life improvements
- Experience in the design and implementation of various game systems
- Work closely with other Programmers to help them achieve their Goals
- Work with precision and care on our systems and frameworks
- Provide the technical foundation for features
- Maintain and extend the existing engine and frameworks, safeguarding and improving stability
- Work on identifying and improving existing systems and identify new opportunities
- Analyse, support and improve the performance of our features
- Work on the architecture of our features, keeping long-term maintainability and scalability in mind
- Work with the lead team on improving game stability and performance
Qualifications
What you bring:
- Strong skills in C++
- Good understanding of multithreaded code
- Expertise in performance optimization techniques
- 3+ years of professional experience (at least one released title)
- Strong ability for analysing and extending existing code
- Good English and communication skills
- Self-direction and motivation
- Ability and desire to work as a team player
- Bachelor’s degree in computer science, computer engineering, physics, mathematics or equivalent experience is a plus
- Practical Experience with Physics Engines is a plus
- Practical Experience with Havok is a plus
- Experience with Console Development and Optimization is a plus
What to send our way:
- Your CV, highlighting your education, experience and skills
- A cover letter including your earliest starting date, expected salary and why you would like to join us
- Any relevant code/work samples you can provide are highly appreciated
Additional information
What we offer:
- Relocation support: We offer financial support in form of a cash allowance and assistance with accommodation search and settle-in support via our relocation partner, for international candidates we offer visa assistance
- Ubisoft Blue Byte Academy: We offer multiple opportunities for you to discover your full potential and develop yourself in various areas. Guest speakers from the industry, workshops, and access to our training and development platform as well as to our in-house library
- Discounted and free games: Discount on employee game orders & free Ubisoft games on Ubisoft Connect
- Hybrid work model: We are committed to promoting a flexible working policy, as we value in-person interaction and collaboration. Our hybrid work model includes working from the Mainz Studio and working from home within Germany
- Monthly Mobility Budget: 80€ per month that can be used on bicycle lease, parking spot rental or public transportation ticket
- Up to 350€ childcare support per child per month
- Company Pension Scheme: We offer an attractive company pension scheme
- Gym subsidy: We contribute 50% (up to a maximum amount of 25€) towards the monthly cost of a gym membership of your choice
- English and German online lessons for free: Good to know: Our main language in the studio is English
- 26 days paid vacation per year
- Corporate Benefits web portal: Employee discount program for affiliated retailers, shops, and service providers
Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.
For further information, please check https://mainz.ubisoft.com/en/.

Our Culture
Experienced professionals taking Ubisoft’s AAA games to the next level.
We take pride in our creative passion and expertise, which are reflected in excellent co-development results and genre-defining games such as the Anno series. If you want to work on blockbuster projects and enjoy an outstanding work life balance, let us know!
Benefits
Here is a selection of our attractive employee benefits.

Relocation Support - We offer financial support, help with accommodation, support settling-in and provide visa assistance.

Flexible Working Hours - Our core working times are from 10 AM to 4 PM. You can set the rest of your working hours as you like.

Ubisoft Blue Byte Academy - Discover your potential and develop yourself with our extensive learning and development programs.

Mobility Allowance - €80 per month that you can invest in leasing a bicycle, parking spot rental or a public transportation ticket.

Company Pension Scheme - We offer an attractive salary exchange arrangement in which we match your contributions.

Childcare Support - We offer a monthly support of up €350 per child.

Discounted Games - You can regularly order excellent Ubisoft games for super affordable prices.

Press Pause Sabbatical Program - Take a few months to “pause” your career and re-energize yourself.

Gym Subsidy - We contribute up to 50% towards your monthly gym membership subscription.

Language classes - We offer free accredited English and German language classes.
Meet our Recruiters
Meet your Ubisoft Mainz Recruiting Team. Feel free to reach out for questions about starting your career at our studios.
We would love to hear from you!

Karolina Böhm
RECRUITMENT MANAGER, UBISOFT BLUE BYTE - At Ubisoft Blue Byte we are looking for passionate individuals with ambition and an open mind set. Join our international family and develop AAA Games today!
Contact Karolina
Tommaso Jakob
RECRUITER UBISOFT MAINZ - High impact - That’s what we are looking for in Mainz. Apply your skills and passion to shape our studio’s future. Also, be nice.
Contact Tommaso
Information on Internships
We are offering academic internships for students. These paid, full-time internships last six months and will include students directly in our project teams and departments. We are offering valuable hands-on experience on the job as you actively contribute to the success of our projects. You can find current vacancies for internships in the job list further up on this page.
Please note that we do not accept any speculative applications for internships apart from these vacancies. Kindly understand that we are unable to offer internship programs aimed at pupils and kids.